EP 73: How Efficient Package Tracking Can Help Customer Service with Irina Poddubnaia Artwork

Customer Service Gold Dust Podcast

Gavin Scott, charismatic customer service expert, hosts this weekly podcast where he shares his own experiences of being in the military, of business, of sport and of life, all through the magic of storytelling. Gavin's stories and humour are guaranteed to brighten your day.

All Episodes

Customer Service Gold Dust Podcast

EP 73: How Efficient Package Tracking Can Help Customer Service with Irina Poddubnaia

August 17, 2022 • Irina Poddubnaia • Season 1 • Episode 73

Welcome to Episode 73 of the Customer Service Gold Dust Podcast.

In this episode, Gavin is joined by Irina Poddubnaia.

Irina is Founder of TrackMage.

We hear her talk about what made her create a more efficient packing tracking solution; the ways in which it can help alleviate the burden on the Customer Service department; and she shares three key tips for improving the connection to the customer through better communication.

------

You can find Irina online at:

TrackMage Website

TrackMage Free E-Book

------

FeedSpot - 30 Best Customer Service Podcasts

------

This podcast is hosted by Gavin Scott, an inspirational and entertaining

Professional Speaker, facilitator and trainer using business success,

sports experience and a genuine ability to win people over to deliver

key messages.

To get in-touch with Gavin find him online or on Social Media at:

https://gavinscott.me/
https://www.linkedin.com/in/gavinscottltd/